Yes, that’s right – clients can be fired by their designers. It happens all the time, mostly because of a lack of compatibility between client and designer. Generally, though, the designer becomes irritated by the way a client does business.
Here is a quick list of tips to keep you from being fired by your designer:
1. Be organized. One of the biggest complaints designers have about their clients is how clients manage information. If you don’t have your thoughts together, you won’t be able to fully convey what you want to your designer. This results in your designer delivering results that are incomplete or off the mark, which in turn will make you angry or frustrated with your designer. Keeping emails to a minimum, or consolidating lots of tiny pieces of information can also help you stay organized. Get organized before you contact your designer and the relationship is sure to be much smoother.
2. Know what you want. Your designer is not a mind reader. You have to know what you want before you hire a designer. If you don’t know what you want, you won’t be happy with anything your designer sends your way – and your designer won’t know which direction to go.
3. Be honest. Need an extra week to pay your invoice? Don’t care for a concept your designer sent? Just tell them. Most designers are understanding – it’s the nature of the business. But we don’t tolerate dishonesty or no communication. Sometimes a quick email is all it takes.
4. Respect the designer’s boundaries. Most designers have set hours that they take phone calls or work on projects. This is because they have to be in the creative zone to do actual design work. If your designer asks you not to call on Tuesday, don’t do it. If your designer asks you to leave voicemail or email regarding your needs, do it. This will help the designer complete your project more quickly because they won’t be interrupted by calls while they’re working.
5. Pay up! One of the quickest ways to be fired by your designer is to not pay your invoices. If you need more time, communicate that with your designer. Otherwise, get them paid! Most designers need invoices paid quickly for cash flow purposes. Just do it. It’s the right thing to do.
6. Don’t ask for a public critique without your designer’s consent. This may sound strange, but asking for a crtique of a design piece on a public forum is not acceptable unless the designer has given consent. The reason for this is because most people on a public forum do not have the background information needed to make an informed opinion. They may not be your target audience. They may post derrogatory or demeaning comments regarding the design, which in turn can harm the designer’s public image. Asking for public opinion during the design process can also be harmful to your own perception of the design piece. Work it out with the designer, and do public testing together, in a controlled environment.
That’s it! Stay tuned for a post for designers – Don’t Get Fired by Your Client!

